Shipping Policy

Shipping Policy for FlexiGrip.pk

Thank you for choosing FlexiGrip.pk. We are committed to providing a seamless shopping experience, including efficient and timely delivery of your orders. Please read our shipping policy below for information on our delivery process and guidelines.

  1. Delivery Time: We strive to deliver your orders within 3-7 working days from the date of your order. This timeframe includes order processing, packaging, and shipment. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect the courier's operations.
  2. Courier Service: We partner with Leopards, a reputable courier service, to ensure reliable and secure delivery of your orders. Leopards is known for its efficient logistics network and commitment to timely deliveries.
  3. Tracking Your Order: To track the status of your order, you can either email us at info@flexigrip.pk or contact us via WhatsApp at +92 333 3155721. Our customer support team will provide you with the necessary details and tracking information to keep you informed about the progress of your shipment.
  4. Shipping Charges: We charge a flat shipping fee of Rs 200 per order for deliveries within Pakistan. This fee will be added to your order total during the checkout process. Please note that any special delivery requests or expedited shipping may incur additional charges. These charges, if applicable, will be communicated to you during the checkout process.
  5. Late Deliveries: While we strive to deliver your orders within the specified timeframe, there may be occasions beyond our control that could cause delays in delivery. These occasions may include unforeseen logistical issues, extreme weather conditions, or other circumstances that may affect the courier's operations. We appreciate your understanding in such situations and assure you that we will make every effort to minimize any inconvenience caused.
  6. Delivery Address: Please ensure that you provide accurate and complete delivery information, including your name, address, and contact details. It is your responsibility to provide a valid delivery address where someone is available to receive the package during normal business hours. We will not be held responsible for any delivery issues arising from incorrect or incomplete address details provided by the customer.
  7. International Shipping: Currently, we only offer shipping within Pakistan. We do not provide international shipping services. We apologize for any inconvenience this may cause.

Should you have any further questions or concerns regarding our shipping policy, please contact our customer support team at info@flexigrip.pk or via WhatsApp at +92 333 3155721. We are here to assist you and ensure a smooth delivery experience.

Note: This shipping policy is subject to change without prior notice. Please refer to the policy on our website at www.flexigrip.pk for the most up-to-date information.